We wrap and pack each item carefully so that it will reach you in the best possible condition. We also insure your package against damage and loss. If at all possible, please open your package in the presence of the deliveryman to check for damage. If any damage is found, report it to the deliveryman immediately. If damage is discovered after the deliveryman has left, you must contact the delivery company as Lurecraft cannot initiate an insurance claim until the delivery company has been notified.
SHIPPING IS CALCULATED BY WEIGHT NOW, HOWEVER, YOU CAN CHOOSE WHAT CARRIER YOU WANT YOUR ORDER SHIPPED VIA. IF YOU CHOOSE "FIRST CLASS MAIL" THAT MEANS PRIORITY MAIL IN A NORMAL BOX. IF WE SEE IT CAN IT FIT IN A FLAT RATE BOX FOR LESS, WE WILL CHOOSE THE LESSER COST AND ADJUST SHIPPING BEFORE CHARGING YOUR CARD. IF YOU PAY VIA PAYPAL, WE WILL PLACE A CREDIT ON YOUR ACCOUNT TOWARD A FUTURE ORDER. IF YOU DEFINATELY WANT YOUR ORDER SHIPPED THE WAY YOU CHOOSE, EVEN IF WE CAN SAVE YOU MONEY, PLEASE LEAVE A US A NOTE.
FOR INTERNATIONAL CUSTOMERS - WE WILL SEND A SEPARATE PAYPAL REQUEST FOR THE SHIPPING. IF YOU WANT TO KNOW WHAT SHIPPING IS PRIOR TO ORDERING, PLEASE SEND AN EMAIL TO LureCraft@ClickaNerd.com AND WE WILL BE HAPPY TO SUPPLY YOU WITH A QUOTE. ANY ORDERS CANCELLED AFTER PLACED DUE TO FEELING SHIPPING IS TOO HIGH WILL BE CHARGED A 15% RESTOCKING FEE.
SHIPPING PROCEDURES - WE PROCESS ON LINE ORDERS FIRST THING EVERY MORNING, MONDAY THRU FRIDAY. WE DO OUR BEST TO SHIP WITHIN 24 HOURS OF PROCESSING ORDERS BUT IN OUR BUSY SEASON IT MAY TAKE UP TO 3 DAYS TO SHIP OR IF WE HAPPEN TO BE OUT OF STOCK WILL NOTIFY YOU VIA EMAIL OF A SHIPPING DATE. IF YOU WANT EXPEDITED SHIPPING PLEASE NOTE THAT IT WILL NOT SHIP THE DAY YOU PLACE THE ORDER ON LINE - IT WILL SHIP THE FOLLOWING DAY AND EXPEDITED SHIPPING DOES NOT COUNT THE DAY IT IS SHIPPED OR WEEKEND DAYS AS PART OF THAT PROCESS. IF YOU NEED IT TO SHIP THAT DAY, PLEASE CALL IN YOUR ORDER BEFORE NOON EST. AND WE CAN VERIFY IF WE CAN SHIP THAT DAY. THANK YOU!!! KIM STRALEY